Resolved after 1 hour 23 minutes, affecting Sacred Heart of Jesus and Mary School, on October 22, 2026.
Date & Time of Incident: 10/21 11:41pm Duration: 40 minutes Technician\(s\): Johnathon L Review Date: 10/22 Brief Summary: We observed alarms indicating a loss of connection to our device on site at Sacred heart Root Cause: Seems to be due to a loss of OSPF adjacency to our device
Affected components
Update timeline
- investigating Oct 22, 2026, 05:04 AM UTC
The WiscNet NOC has lost access to our device for Sacred Heart of Jesus and Mary School at 11:41pm CT 10/21. Please verify power to your site and the network equipment. If you are not aware of any internal work occurring and believe this is a network event, please contact GLS Tech Support for 24x7/outages/incidents at 866-558-1920. The TEACH ID for this circuit is 1617. If you have any additional questions, please contact WiscNet NOC.
- investigating Oct 22, 2026, 06:25 AM UTC
Hello, We are seeing services restored as of 12:21am CT. We will be closing out this status page and ticket now. Thank you,
- resolved Oct 22, 2026, 06:27 AM UTC
This incident has been resolved.
- postmortem Oct 22, 2026, 06:28 AM UTC
Date & Time of Incident: 10/21 11:41pm Duration: 40 minutes Technician\(s\): Johnathon L Review Date: 10/22 Brief Summary: We observed alarms indicating a loss of connection to our device on site at Sacred heart Root Cause: Seems to be due to a loss of OSPF adjacency to our device
Your product runs on more than WiscNet
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services