Resolved after 4 minutes, affecting Paris J1 School District, on September 3, 2026.
Date & Time of Incident: 11 AM CST 9/3/2026 Duration: 23 Technician\(s\): Fue Khang Review Date: 9/3/2026 Brief Summary: Alarms came in at 11 AM and cleared at 11:23 AM. Device logs showed network port dropped. Root Cause: Network port dropped.
Affected components
Update timeline
- identified Sep 03, 2026, 04:23 PM UTC
The WiscNet NOC has lost access to our device for Paris J1 School District at 11:00 AM. Please verify power to your site and the network equipment. If you are not aware of any internal work occurring and believe this is a network event, please contact GLS Tech Support for 24x7/outages/incidents at 866-558-1920. The TEACH ID for this circuit is 0751. If you have any additional questions, please contact WiscNet NOC.
- resolved Sep 03, 2026, 04:28 PM UTC
This incident has been resolved.
- postmortem Sep 03, 2026, 04:28 PM UTC
Date & Time of Incident: 11 AM CST 9/3/2026 Duration: 23 Technician\(s\): Fue Khang Review Date: 9/3/2026 Brief Summary: Alarms came in at 11 AM and cleared at 11:23 AM. Device logs showed network port dropped. Root Cause: Network port dropped.
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