Wirex experienced a minor incident on October 24, 2025 affecting Exchange and Crypto transfers, lasting 1h 12m. The incident has been resolved; the full update timeline is below.
Affected components
ExchangeCrypto transfers
Update timeline
- identified Oct 24, 2025, 09:45 PM UTC
Affected service: Exchanges and Crypto top ups operations Affected Coin: BTC, LTC, ETH, XRP, SOL Affected region: All Description: An issue on our partner’s side is currently affecting exchanges and crypto top ups operations. To minimize disruption, we have temporarily disabled these functions for affected coins. The issue is being investigated and we will update you as soon as we know more. Next update: 2h
- resolved Oct 24, 2025, 10:58 PM UTC
This incident has been resolved.