Wirex incident

Issue processing crypto transactions

Minor Resolved View vendor source →

Wirex experienced a minor incident on November 20, 2025 affecting SMS Confirmation, lasting 3d 17h. The incident has been resolved; the full update timeline is below.

Started
Nov 20, 2025, 04:41 PM UTC
Resolved
Nov 24, 2025, 10:19 AM UTC
Duration
3d 17h
Detected by Pingoru
Nov 20, 2025, 04:41 PM UTC

Affected components

SMS Confirmation

Update timeline

  1. identified Nov 20, 2025, 04:41 PM UTC

    Affected service: SMS Affected region: Bulgaria Description: There is currently an issue on our 3rd party partner's side that affecting sending SMS notifications to Bulgarian (+359) numbers. Our partner is working to resolve the issue. We will update you as soon as we know more.

  2. resolved Nov 24, 2025, 10:19 AM UTC

    This incident has been resolved.