WheroNet incident

Kauri, Hunt and Churchill Road Wireless

Minor Resolved View vendor source →

WheroNet experienced a minor incident on April 19, 2026 affecting Rural Wireless Network, lasting 13h 20m. The incident has been resolved; the full update timeline is below.

Started
Apr 19, 2026, 09:37 AM UTC
Resolved
Apr 19, 2026, 10:58 PM UTC
Duration
13h 20m
Detected by Pingoru
Apr 19, 2026, 09:37 AM UTC

Affected components

Rural Wireless Network

Update timeline

  1. investigating Apr 19, 2026, 09:37 AM UTC

    9:15pm - We are investigating an outage releated to a lightning strike earlier today. Technicians are on their way to investigate 10:15pm Damaged components have been replaced or bypassed. Connectivity has been restored. Priority maintenance work will be scheduled this week for a permanent fix

  2. identified Apr 19, 2026, 07:25 PM UTC

    There is a power failure at the transmitter site which requires a site visit to resolve. Technicians are preparing to leave shortly.

  3. resolved Apr 19, 2026, 10:58 PM UTC

    Technicians have replaced faulty batteries and power system. All services are operating as usual.