WheroNet Outage History

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Pingoru has recorded 7 incidents for WheroNet: 7 in the last 12 months and 2 in the last 90 days.

Source: status.wheronet.co.nz

7incidents recorded
7last 12 months
2last 90 days
9 hourstypical duration
Incidents per month
012AprMayJunJulAugSepOct0
Share of hours with an open incident, any severity
0%50%100%AprMayJunJulAugSepOct0%
Pingoru began tracking WheroNet in April 2026, so earlier months are not shown. Hover a bar for its value.
Show as a table
MonthIncidentsHours with an open incident
April 2026213 of 720 (2%)
May 2026241 of 744 (6%)
June 202600 of 720 (0%)
July 202600 of 744 (0%)
August 202600 of 744 (0%)
September 202625 of 720 (1%)
October 202600 of 527 (0%)

Incidents, newest first

Minor September 19, 2026 Partial outage on Kaipo Flats transmitter 1h 36m Rural Wireless Network

Started Sep 19, 2026, 09:57 PM UTC· resolved Sep 19, 2026, 11:34 PM UTC

  1. investigating Sep 19, 2026, 09:57 PM UTC

    The South-East pointing sector of our Kaipo Flats transmitter has failed overnight and is currently offline, affecting 5 customers. Hardware replacement is planned today but high winds are causing significant safety issues and slowing down the work.

  2. resolved Sep 19, 2026, 11:34 PM UTC

    A faulty radio has been swapped out. Connectivity has been restored. This is a permanent fix, no further work is required

Read the full incident report →

Minor September 19, 2026 Partial outage on Punt Hill transmitter 3h 37m Rural Wireless Network

Started Sep 19, 2026, 06:16 PM UTC· resolved Sep 19, 2026, 09:53 PM UTC

  1. identified Sep 19, 2026, 06:16 PM UTC

    The North-East pointing sector of our Punt Hill transmitter (Onewhero Tuakau Bridge Road) has failed overnight and is currently offline, affecting 8 customers. Hardware replacement is planned this morning.

  2. resolved Sep 19, 2026, 09:53 PM UTC

    This issue has been resolved with a temporary fix. A full repair will be scheduled this week

Read the full incident report →

Minor May 10, 2026 Incident - Upstream Network Degradation - 10/05 1d 16h Rural Wireless Network, WheroNet Fibre network

Started May 10, 2026, 05:02 AM UTC· resolved May 11, 2026, 09:47 PM UTC

  1. investigating May 10, 2026, 05:02 AM UTC

    Our upstream provider is experiencing international transit issues which are intermittently affecting our network. Updates to follow.

  2. identified May 10, 2026, 05:03 AM UTC

    Our upstream provider is having difficulties with a targeted Denial of Service attack. They are mitigating domestic service, but international connections are still struggling.

  3. monitoring May 10, 2026, 08:10 PM UTC

    Although international traffic is now performing as normal, underlying issues have not gone away and connections are being monitored.

  4. resolved May 11, 2026, 09:47 PM UTC

    We have been advised that the root cause of international traffic disruption is now resolved.

Read the full incident report →

Minor May 3, 2026 International traffic affected 17m Rural Wireless Network, WheroNet Fibre network

Started May 03, 2026, 10:25 AM UTC· resolved May 03, 2026, 10:43 AM UTC

  1. investigating May 03, 2026, 10:25 AM UTC

    We are seeing some issues with international connections over the network since 10.15pm. We have escalated to our upstream provider and will share updates ad we have them.

  2. resolved May 03, 2026, 10:43 AM UTC

    Upstream provider has moved traffic to stable routes. Normal service has resumed.

Read the full incident report →

Major April 19, 2026 Outage detected on status page 2h 2m Overall

Started Apr 19, 2026, 08:51 PM UTC· resolved Apr 19, 2026, 10:53 PM UTC

No vendor updates were posted for this incident.

Read the full incident report →

Minor April 19, 2026 Kauri, Hunt and Churchill Road Wireless 13h 20m Rural Wireless Network

Started Apr 19, 2026, 09:37 AM UTC· resolved Apr 19, 2026, 10:58 PM UTC

  1. investigating Apr 19, 2026, 09:37 AM UTC

    9:15pm - We are investigating an outage releated to a lightning strike earlier today. Technicians are on their way to investigate 10:15pm Damaged components have been replaced or bypassed. Connectivity has been restored. Priority maintenance work will be scheduled this week for a permanent fix

  2. identified Apr 19, 2026, 07:25 PM UTC

    There is a power failure at the transmitter site which requires a site visit to resolve. Technicians are preparing to leave shortly.

  3. resolved Apr 19, 2026, 10:58 PM UTC

    Technicians have replaced faulty batteries and power system. All services are operating as usual.

Read the full incident report →

Minor December 27, 2025 Onewhero Village fibre issue 17m WheroNet Fibre network

Started Dec 27, 2025, 07:22 PM UTC· resolved Dec 27, 2025, 07:40 PM UTC

  1. investigating Dec 27, 2025, 07:22 PM UTC

    We are aware of an issue with the fibre service in Onewhero village. We are investigating what seems to be a power issue. We will advise when the service is restored. We expect this to be within the hour.

  2. resolved Dec 27, 2025, 07:40 PM UTC

    We’ve identified and replaced the broken hardware (battery charger) and all systems are now back online.

Read the full incident report →