WheroNet Outage History

WheroNet is up right now

WheroNet had 7 outages in the last 2 years totaling 61h 57m of downtime — averaging 0.3 incidents per month.

There were 7 WheroNet outages since December 27, 2025 totaling 61h 57m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.wheronet.co.nz

Minor September 19, 2026

Partial outage on Kaipo Flats transmitter

Detected by Pingoru
Sep 19, 2026, 09:57 PM UTC
Resolved
Sep 19, 2026, 11:34 PM UTC
Duration
1h 36m
Affected: Rural Wireless Network
Timeline · 2 updates
  1. investigating Sep 19, 2026, 09:57 PM UTC

    The South-East pointing sector of our Kaipo Flats transmitter has failed overnight and is currently offline, affecting 5 customers. Hardware replacement is planned today but high winds are causing significant safety issues and slowing down the work.

  2. resolved Sep 19, 2026, 11:34 PM UTC

    A faulty radio has been swapped out. Connectivity has been restored. This is a permanent fix, no further work is required

Read the full incident report →

Minor September 19, 2026

Partial outage on Punt Hill transmitter

Detected by Pingoru
Sep 19, 2026, 06:16 PM UTC
Resolved
Sep 19, 2026, 09:53 PM UTC
Duration
3h 37m
Affected: Rural Wireless Network
Timeline · 2 updates
  1. identified Sep 19, 2026, 06:16 PM UTC

    The North-East pointing sector of our Punt Hill transmitter (Onewhero Tuakau Bridge Road) has failed overnight and is currently offline, affecting 8 customers. Hardware replacement is planned this morning.

  2. resolved Sep 19, 2026, 09:53 PM UTC

    This issue has been resolved with a temporary fix. A full repair will be scheduled this week

Read the full incident report →

Minor May 10, 2026

Incident - Upstream Network Degradation - 10/05

Detected by Pingoru
May 10, 2026, 05:02 AM UTC
Resolved
May 11, 2026, 09:47 PM UTC
Duration
1d 16h
Affected: Rural Wireless NetworkWheroNet Fibre network
Timeline · 4 updates
  1. investigating May 10, 2026, 05:02 AM UTC

    Our upstream provider is experiencing international transit issues which are intermittently affecting our network. Updates to follow.

  2. identified May 10, 2026, 05:03 AM UTC

    Our upstream provider is having difficulties with a targeted Denial of Service attack. They are mitigating domestic service, but international connections are still struggling.

  3. monitoring May 10, 2026, 08:10 PM UTC

    Although international traffic is now performing as normal, underlying issues have not gone away and connections are being monitored.

  4. resolved May 11, 2026, 09:47 PM UTC

    We have been advised that the root cause of international traffic disruption is now resolved.

Read the full incident report →

Minor May 3, 2026

International traffic affected

Detected by Pingoru
May 03, 2026, 10:25 AM UTC
Resolved
May 03, 2026, 10:43 AM UTC
Duration
17m
Affected: Rural Wireless NetworkWheroNet Fibre network
Timeline · 2 updates
  1. investigating May 03, 2026, 10:25 AM UTC

    We are seeing some issues with international connections over the network since 10.15pm. We have escalated to our upstream provider and will share updates ad we have them.

  2. resolved May 03, 2026, 10:43 AM UTC

    Upstream provider has moved traffic to stable routes. Normal service has resumed.

Read the full incident report →

Minor April 19, 2026

Kauri, Hunt and Churchill Road Wireless

Detected by Pingoru
Apr 19, 2026, 09:37 AM UTC
Resolved
Apr 19, 2026, 10:58 PM UTC
Duration
13h 20m
Affected: Rural Wireless Network
Timeline · 3 updates
  1. investigating Apr 19, 2026, 09:37 AM UTC

    9:15pm - We are investigating an outage releated to a lightning strike earlier today. Technicians are on their way to investigate 10:15pm Damaged components have been replaced or bypassed. Connectivity has been restored. Priority maintenance work will be scheduled this week for a permanent fix

  2. identified Apr 19, 2026, 07:25 PM UTC

    There is a power failure at the transmitter site which requires a site visit to resolve. Technicians are preparing to leave shortly.

  3. resolved Apr 19, 2026, 10:58 PM UTC

    Technicians have replaced faulty batteries and power system. All services are operating as usual.

Read the full incident report →

Minor December 27, 2025

Onewhero Village fibre issue

Detected by Pingoru
Dec 27, 2025, 07:22 PM UTC
Resolved
Dec 27, 2025, 07:40 PM UTC
Duration
17m
Affected: WheroNet Fibre network
Timeline · 2 updates
  1. investigating Dec 27, 2025, 07:22 PM UTC

    We are aware of an issue with the fibre service in Onewhero village. We are investigating what seems to be a power issue. We will advise when the service is restored. We expect this to be within the hour.

  2. resolved Dec 27, 2025, 07:40 PM UTC

    We’ve identified and replaced the broken hardware (battery charger) and all systems are now back online.

Read the full incident report →