WheroNet experienced a minor incident on September 19, 2026 affecting Rural Wireless Network, lasting 1h 36m. The incident has been resolved; the full update timeline is below.
Affected components
Rural Wireless Network
Update timeline
- investigating Sep 19, 2026, 09:57 PM UTC
The South-East pointing sector of our Kaipo Flats transmitter has failed overnight and is currently offline, affecting 5 customers. Hardware replacement is planned today but high winds are causing significant safety issues and slowing down the work.
- resolved Sep 19, 2026, 11:34 PM UTC
A faulty radio has been swapped out. Connectivity has been restored. This is a permanent fix, no further work is required