WheroNet incident

Incident - Upstream Network Degradation - 10/05

Resolved after 1 day 16 hours, affecting Rural Wireless Network and WheroNet Fibre network, on May 10, 2026.

resolved May 11, 2026, 09:47 PM UTC

We have been advised that the root cause of international traffic disruption is now resolved.

Started
May 10, 2026, 05:02 AM UTC
Resolved
May 11, 2026, 09:47 PM UTC
Duration
1d 16h
Detected by Pingoru
May 10, 2026, 05:02 AM UTC

Affected components

Rural Wireless NetworkWheroNet Fibre network

Update timeline

  1. investigating May 10, 2026, 05:02 AM UTC

    Our upstream provider is experiencing international transit issues which are intermittently affecting our network. Updates to follow.

  2. identified May 10, 2026, 05:03 AM UTC

    Our upstream provider is having difficulties with a targeted Denial of Service attack. They are mitigating domestic service, but international connections are still struggling.

  3. monitoring May 10, 2026, 08:10 PM UTC

    Although international traffic is now performing as normal, underlying issues have not gone away and connections are being monitored.

  4. resolved May 11, 2026, 09:47 PM UTC

    We have been advised that the root cause of international traffic disruption is now resolved.

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