Whereby incident

Customer insights (dashboard and api) - degraded performance

Resolved after 2 hours 1 minute, on September 22, 2026.

monitoring Sep 22, 2026, 06:48 PM UTC

We have cleared out some long-running jobs affecting the performance, monitoring.....

Update timeline

investigating Sep 22, 2026, 05:43 PM UTC

We are currently investigating failed and slow responses from our customer insights api.
monitoring Sep 22, 2026, 06:48 PM UTC

We have cleared out some long-running jobs affecting the performance, monitoring.....
resolved Sep 22, 2026, 07:45 PM UTC

This incident has been resolved..

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