Westpac New Zealand incident

Westpac One unavailable

Major Resolved View vendor source →

Westpac New Zealand experienced a major incident on August 2, 2025 affecting Westpac One - (Browser) and Westpac One - (Mobile App - iOS) and 1 more component, lasting 2h 16m. The incident has been resolved; the full update timeline is below.

Started
Aug 02, 2025, 09:40 PM UTC
Resolved
Aug 02, 2025, 11:57 PM UTC
Duration
2h 16m
Detected by Pingoru
Aug 02, 2025, 09:40 PM UTC

Affected components

Westpac One - (Browser)Westpac One - (Mobile App - iOS)Westpac One - (Mobile App - Android)

Update timeline

  1. identified Aug 02, 2025, 09:40 PM UTC

    We're aware of an issue currently affecting access to Westpac One digital banking. Our tech teams are engaged and are working to urgently fix this issue. We apologise for the inconvenience.

  2. resolved Aug 02, 2025, 11:57 PM UTC

    This incident has been resolved.