Resolved after 3 hours 31 minutes, affecting Westpac One - (Browser) and Westpac One - (Mobile App - iOS) and 1 more, on March 18, 2025.
We are continuing to investigate this issue.
Affected components
Westpac One - (Browser)Westpac One - (Mobile App - iOS)Westpac One - (Mobile App - Android)Business Online BankingContact Centre
Update timeline
- investigating Mar 18, 2025, 02:09 AM UTC
We are aware some customers are having trouble seeing their online banking transactions. We are working urgently to identify and fix the issue, and thank customers for their patience. Our contact centre is also currently unable to receive calls, so please check this page and Facebook for updates.
- investigating Mar 18, 2025, 03:03 AM UTC
We are continuing to investigate this issue.
- resolved Mar 18, 2025, 05:41 AM UTC
This incident has been resolved.
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