Resolved after 1 hour 39 minutes, affecting Payment Services, on January 5, 2026.
We are continuing to work on a fix for this issue.
Affected components
Payment Services
Update timeline
- identified Jan 05, 2026, 07:01 AM UTC
We are aware that some customers are experiencing issues with delayed payments. We apologise for any inconvenience caused, and are working hard to resolve the issue as soon as possible,
- identified Jan 05, 2026, 08:40 AM UTC
We are continuing to work on a fix for this issue.
- resolved Jan 05, 2026, 08:40 AM UTC
This incident has been resolved.
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