Resolved after 12 hours 16 minutes, affecting Payment Services, on June 25, 2026.
A fix has been implemented and we are monitoring the results.
Affected components
Payment Services
Update timeline
- identified Jun 25, 2026, 09:11 AM UTC
Due to a technical issue, text messages for some Westpac One security codes are currently unavailable. We're urgently working to fix this issue and apologise for the inconvenience.
- monitoring Jun 25, 2026, 06:29 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jun 25, 2026, 09:28 PM UTC
This incident has been resolved.
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