Westpac New Zealand incident

Westpac One unavailable

Major Resolved View vendor source →

Westpac New Zealand experienced a major incident on April 15, 2026 affecting Westpac One - (Browser) and Westpac One - (Mobile App - iOS) and 1 more component, lasting 24m. The incident has been resolved; the full update timeline is below.

Started
Apr 15, 2026, 02:45 AM UTC
Resolved
Apr 15, 2026, 03:09 AM UTC
Duration
24m
Detected by Pingoru
Apr 15, 2026, 02:45 AM UTC

Affected components

Westpac One - (Browser)Westpac One - (Mobile App - iOS)Westpac One - (Mobile App - Android)

Update timeline

  1. investigating Apr 15, 2026, 02:45 AM UTC

    Some customers are experiencing difficulty accessing Westpac One online banking. Our technical teams are urgently investigating. We apologise for the inconvenience.

  2. resolved Apr 15, 2026, 03:09 AM UTC

    This incident has been resolved.