Westpac New Zealand incident

Outbound international payments outage

Resolved after 45 minutes, affecting Payment Services, on April 11, 2024.

monitoring Apr 11, 2024, 07:04 AM UTC

Due to a technical issue with obtaining rates, some international payments are unable to be completed at the moment. We are working on resolving the issue as soon as possible.

Started
Apr 11, 2024, 07:04 AM UTC
Resolved
Apr 11, 2024, 07:49 AM UTC
Duration
45m
Detected by Pingoru
Apr 11, 2024, 07:04 AM UTC

Affected components

Payment Services

Update timeline

  1. monitoring Apr 11, 2024, 07:04 AM UTC

    Due to a technical issue with obtaining rates, some international payments are unable to be completed at the moment. We are working on resolving the issue as soon as possible.

  2. resolved Apr 11, 2024, 07:49 AM UTC

    This incident has been resolved.

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