Resolved after 16 hours 57 minutes, affecting Payment Services, on July 19, 2024.
We're up to date with payments from most banks with only a few outstanding. Thank you for your patience today
Affected components
Payment Services
Update timeline
- identified Jul 19, 2024, 08:04 PM UTC
Westpac systems were not affected by the global tech outage yesterday although some customers may be missing payments from other banks that were affected. We're in touch with the other banks and hope to process their payment files today.
- identified Jul 20, 2024, 06:18 AM UTC
We're up to date with payments from most banks with only a few outstanding. Thank you for your patience today
- resolved Jul 20, 2024, 01:02 PM UTC
This incident has been resolved.
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