Westpac New Zealand incident

Transfers between accounts unavailable

Resolved after 56 minutes, affecting Westpac One - (Browser) and Westpac One - (Mobile App - iOS) and 1 more, on August 17, 2024.

investigating Aug 17, 2024, 07:59 AM UTC

We’re currently experiencing an issue with transferring between accounts. Our tech teams are looking into it. We’re sorry for the inconvenience.

Started
Aug 17, 2024, 07:59 AM UTC
Resolved
Aug 17, 2024, 08:55 AM UTC
Duration
56m
Detected by Pingoru
Aug 17, 2024, 07:59 AM UTC

Affected components

Westpac One - (Browser)Westpac One - (Mobile App - iOS)Westpac One - (Mobile App - Android)

Update timeline

  1. investigating Aug 17, 2024, 07:59 AM UTC

    We’re currently experiencing an issue with transferring between accounts. Our tech teams are looking into it. We’re sorry for the inconvenience.

  2. resolved Aug 17, 2024, 08:55 AM UTC

    This incident has been resolved.

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