Resolved after 3 hours 43 minutes, affecting Westpac One - (Browser) and Westpac One - (Mobile App - iOS) and 1 more, on October 3, 2024.
Some customers have received an erroneous message via our Westpac One messaging service. Customers received a string of numbers rather than the message. Please disregard the message – the slowness to Westpac One was because of recipients all trying to log in to read it at once. We apologise for the inconvenience.
Affected components
Update timeline
- monitoring Oct 03, 2024, 04:12 AM UTC
Some customers have received an erroneous message via our Westpac One messaging service. Customers received a string of numbers rather than the message. Please disregard the message – the slowness to Westpac One was because of recipients all trying to log in to read it at once. We apologise for the inconvenience.
- resolved Oct 03, 2024, 07:56 AM UTC
This incident has been resolved.
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