Westpac New Zealand incident

Westpac One unavailable

Resolved after 2 hours 30 minutes, affecting Westpac One - (Browser) and Westpac One - (Mobile App - iOS) and 1 more, on November 29, 2024.

investigating Nov 29, 2024, 08:53 PM UTC

Some customers are currently experiencing difficulties accessing Westpac One digital banking. Our tech teams are looking into this with urgency. We apologise for the inconvenience.

Started
Nov 29, 2024, 08:53 PM UTC
Resolved
Nov 29, 2024, 11:24 PM UTC
Duration
2h 30m
Detected by Pingoru
Nov 29, 2024, 08:53 PM UTC

Affected components

Westpac One - (Browser)Westpac One - (Mobile App - iOS)Westpac One - (Mobile App - Android)

Update timeline

  1. investigating Nov 29, 2024, 08:53 PM UTC

    Some customers are currently experiencing difficulties accessing Westpac One digital banking. Our tech teams are looking into this with urgency. We apologise for the inconvenience.

  2. resolved Nov 29, 2024, 11:24 PM UTC

    This incident has been resolved.

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