Westpac New Zealand incident

Westpac One unavailable

Resolved after 4 hours 23 minutes, affecting Westpac One - (Browser) and Westpac One - (Mobile App - iOS) and 1 more, on April 9, 2025.

investigating Apr 09, 2025, 01:51 AM UTC

Due to a technical issue, Westpac One digital banking is currently unavailable. Our tech team is working to fix this as soon as possible. We apologise for the inconvenience.

Started
Apr 09, 2025, 01:51 AM UTC
Resolved
Apr 09, 2025, 06:14 AM UTC
Duration
4h 23m
Detected by Pingoru
Apr 09, 2025, 01:51 AM UTC

Affected components

Westpac One - (Browser)Westpac One - (Mobile App - iOS)Westpac One - (Mobile App - Android)

Update timeline

  1. investigating Apr 09, 2025, 01:51 AM UTC

    Due to a technical issue, Westpac One digital banking is currently unavailable. Our tech team is working to fix this as soon as possible. We apologise for the inconvenience.

  2. resolved Apr 09, 2025, 06:14 AM UTC

    This incident has been resolved.

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