WellSky experienced a minor incident on November 6, 2025 affecting CarePort Discharge, lasting 1h 11m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Nov 06, 2025, 06:30 PM UTC
WellSky is investigating an issue that may impact some clients. For further details and updates, including the final resolution, please visit our status page at https://status.cn.wellsky.com. Thank you for your patience while we work to determine the scope and impact of this issue, and to restore full functionality. Next Update - Posted to the Status Page within 30 minutes
- investigating Nov 06, 2025, 06:43 PM UTC
WellSky is investigating an issue causing referrals to not send due to the error "required information missing". Next Update - within 30 minutes
- identified Nov 06, 2025, 07:13 PM UTC
WellSky has identified the issue causing referrals to not send due to the error "required information missing". Next Update - within 30 minutes
- identified Nov 06, 2025, 07:40 PM UTC
WellSky has identified the issue causing referrals to not send due to the error "required information missing". Next Update - within 30 minutes
- resolved Nov 06, 2025, 07:41 PM UTC
This issue is now resolved. If you believe that you are still experiencing issues related to this, please contact our Support team.