WellSky experienced a minor incident on January 10, 2026 affecting CarePort Care Management, lasting 1h 22m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jan 10, 2026, 07:58 PM UTC
WellSky is investigating an issue that may impact some clients. For further details and updates, including the final resolution, please visit our status page at https://status.cn.wellsky.com. Thank you for your patience while we work to determine the scope and impact of this issue, and to restore full functionality. Next Update - Posted to the Status Page within 30 minutes
- identified Jan 10, 2026, 08:41 PM UTC
WellSky has identified the issue causing errors and slowness when accessing the MCG through CarePort is due to an outage MCG is experiencing. For more details, please visit MCG's status page https://status.mcg.com/
- resolved Jan 10, 2026, 09:21 PM UTC
This issue is now resolved. If you believe that you are still experiencing issues related to this, please contact our Support team.