WellSky incident

Referral Management issue

Minor Resolved View vendor source →

WellSky experienced a minor incident on July 7, 2026 affecting CarePort Referral Management, lasting 1h 5m. The incident has been resolved; the full update timeline is below.

Started
Jul 07, 2026, 10:09 PM UTC
Resolved
Jul 07, 2026, 11:15 PM UTC
Duration
1h 5m
Detected by Pingoru
Jul 07, 2026, 10:09 PM UTC

Affected components

CarePort Referral Management

Update timeline

  1. investigating Jul 07, 2026, 10:09 PM UTC

    WellSky is investigating an issue that may impact some clients. For further details and updates, including the final resolution, please visit our status page at https://status.cn.wellsky.com. Thank you for your patience while we work to determine the scope and impact of this issue, and to restore full functionality. Next Update - Posted to the Status Page within 30 minutes

  2. investigating Jul 07, 2026, 10:12 PM UTC

    WellSky is investigating an issue causing degraded system performance and clients may have trouble logging into accounts or loading pages. Next Update - within 30 minutes

  3. investigating Jul 07, 2026, 10:30 PM UTC

    WellSky continues to investigate an issue causing degraded system performance and clients may have trouble logging into accounts or loading pages. Next Update - within 30 minutes

  4. identified Jul 07, 2026, 10:55 PM UTC

    WellSky has identified the issue causing degraded system performance. Next Update - within 30 minutes

  5. resolved Jul 07, 2026, 11:15 PM UTC

    This issue is now resolved. If you believe that you are still experiencing issues related to this, please contact our Support team.