WellSky experienced a minor incident on June 25, 2026 affecting CarePort Discharge and CarePort Intake, lasting 1d 6h. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jun 25, 2026, 03:46 PM UTC
WellSky is investigating an issue that may impact some clients. For further details and updates, including the final resolution, please visit our status page at https://status.cn.wellsky.com. Thank you for your patience while we work to determine the scope and impact of this issue, and to restore full functionality. Next Update - Posted to the Status Page within 30 minutes
- investigating Jun 25, 2026, 03:49 PM UTC
We are continuing to investigate this issue.
- investigating Jun 25, 2026, 03:49 PM UTC
WellSky is investigating an issue causing an error message with reporting. Next Update - within 60 minutes
- investigating Jun 25, 2026, 04:47 PM UTC
WellSky continues to investigate an issue causing an error message with reporting. Next Update - within 60 minutes
- investigating Jun 25, 2026, 05:46 PM UTC
WellSky continues to investigate an issue causing an error message with reporting. Next Update - 3:00 PM CT
- monitoring Jun 25, 2026, 07:33 PM UTC
WellSky has resolved the issue causing error message with reporting. We will continue to monitor closely till 5:00 PM CT. If you are still experiencing the issue, please reach out to support.
- monitoring Jun 25, 2026, 10:46 PM UTC
WellSky has resolved the issue causing error message with reporting. We will continue to monitor reporting closely. If you are still experiencing the issue, please reach out to support.
- investigating Jun 26, 2026, 01:15 PM UTC
WellSky continues to investigate an issue causing an error message with reporting. Next Update - 60 mins
- monitoring Jun 26, 2026, 02:08 PM UTC
WellSky has resolved the issue causing error message with reporting. We will continue to monitor closely till 4:00 PM CT. If you are still experiencing the issue, please reach out to support.
- resolved Jun 26, 2026, 10:03 PM UTC
This issue is now resolved. If you believe that you are still experiencing issues related to this, please contact our Support team.