WellSky incident

Connect issue

Minor Resolved View vendor source →

WellSky experienced a minor incident on June 22, 2026 affecting CarePort Connect, lasting 17h 43m. The incident has been resolved; the full update timeline is below.

Started
Jun 22, 2026, 09:15 PM UTC
Resolved
Jun 23, 2026, 02:59 PM UTC
Duration
17h 43m
Detected by Pingoru
Jun 22, 2026, 09:15 PM UTC

Affected components

CarePort Connect

Update timeline

  1. investigating Jun 22, 2026, 09:15 PM UTC

    WellSky is investigating an issue that may impact some clients. For further details and updates, including the final resolution, please visit our status page at https://status.cn.wellsky.com. Thank you for your patience while we work to determine the scope and impact of this issue, and to restore full functionality. Next Update - Posted to the Status Page within 30 minutes

  2. identified Jun 22, 2026, 09:28 PM UTC

    WellSky has identified the issue causing delays in seeing new events in Connect. Next Update - 6/23/2026 at 8 AM CT

  3. identified Jun 23, 2026, 12:55 PM UTC

    WellSky has identified the issue causing delays in displaying new events in Connect and is actively working toward a resolution. Next Update - 11 AM CT

  4. resolved Jun 23, 2026, 02:59 PM UTC

    This issue is now resolved. If you believe that you are still experiencing issues related to this, please contact our Support team.