WellSky incident

Discharge Issue

Minor Resolved View vendor source →

WellSky experienced a minor incident on October 15, 2024 affecting CarePort Discharge and CarePort Intake, lasting 10m. The incident has been resolved; the full update timeline is below.

Started
Oct 15, 2024, 08:54 PM UTC
Resolved
Oct 15, 2024, 09:04 PM UTC
Duration
10m
Detected by Pingoru
Oct 15, 2024, 08:54 PM UTC

Affected components

CarePort DischargeCarePort Intake

Update timeline

  1. investigating Oct 15, 2024, 08:54 PM UTC

    WellSky is investigating an issue that may impact some clients. For further details and updates, including the final resolution, please visit our status page at https://status.cn.wellsky.com. Thank you for your patience while we work to determine the scope and impact of this issue, and to restore full functionality. Next Update - Posted to the Status Page within 30 minutes

  2. investigating Oct 15, 2024, 09:02 PM UTC

    WellSky is investigating an issue causing degraded system performance and clients may have trouble logging into accounts or loading pages. Next Update - within 30 minutes

  3. resolved Oct 15, 2024, 09:04 PM UTC

    This issue is now resolved. If you believe that you are still experiencing issues related to this, please contact our Support team.