WellSky incident

Care Management Issue

Minor Resolved View vendor source →

WellSky experienced a minor incident on October 16, 2024 affecting CarePort Care Management, lasting 14m. The incident has been resolved; the full update timeline is below.

Started
Oct 16, 2024, 10:39 PM UTC
Resolved
Oct 16, 2024, 10:54 PM UTC
Duration
14m
Detected by Pingoru
Oct 16, 2024, 10:39 PM UTC

Affected components

CarePort Care Management

Update timeline

  1. investigating Oct 16, 2024, 10:39 PM UTC

    WellSky is investigating an issue that may impact some clients. For further details and updates, including the final resolution, please visit our status page at https://status.cn.wellsky.com. Thank you for your patience while we work to determine the scope and impact of this issue, and to restore full functionality. Next Update - Posted to the Status Page within 30 minutes

  2. resolved Oct 16, 2024, 10:54 PM UTC

    This issue is now resolved. If you believe that you are still experiencing issues related to this, please contact our Support team.