WellSky experienced a minor incident on November 21, 2024 affecting CarePort Discharge and CarePort Intake, lasting 2h 23m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Nov 21, 2024, 02:27 PM UTC
WellSky is investigating an issue that may impact some clients. For further details and updates, including the final resolution, please visit our status page at https://status.cn.wellsky.com. Thank you for your patience while we work to determine the scope and impact of this issue, and to restore full functionality. Next Update - Posted to the Status Page within 30 minutes
- investigating Nov 21, 2024, 02:30 PM UTC
We are continuing to investigate this issue.
- investigating Nov 21, 2024, 02:34 PM UTC
The Solution is currently unavailable and we are working to restore service. Next Update - within 30 minutes
- monitoring Nov 21, 2024, 03:00 PM UTC
WellSky has resolved the issue and the solution should now be available. We will continue to monitor closely over the next 60 minutes. If you are still experiencing the issue, please reach out to support.
- resolved Nov 21, 2024, 04:51 PM UTC
This issue is now resolved. If you believe that you are still experiencing issues related to this, please contact our Support team.