WellSky experienced a minor incident on December 16, 2024 affecting CarePort Discharge and CarePort Intake, lasting 42m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Dec 16, 2024, 02:09 PM UTC
WellSky is investigating an issue that may impact some clients. For further details and updates, including the final resolution, please visit our status page at https://status.cn.wellsky.com. Thank you for your patience while we work to determine the scope and impact of this issue, and to restore full functionality. Next Update - Posted to the Status Page within 30 minutes
- investigating Dec 16, 2024, 02:26 PM UTC
WellSky is investigating an issue causing Jasper Reporting Service to be unavailable. Next Update - within 30 minutes
- investigating Dec 16, 2024, 02:26 PM UTC
WellSky is actively investigating the issue with the Jasper Report Service and appreciates your patience. We’re committed to resolving this as quickly as possible. Next Update - within 30 minutes
- resolved Dec 16, 2024, 02:52 PM UTC
This issue is now resolved. If you believe that you are still experiencing issues related to this, please contact our Support team.