WellSky incident

Referral Management Performance Degradation

Minor Resolved View vendor source →

WellSky experienced a minor incident on January 4, 2025 affecting CarePort Referral Management, lasting 12m. The incident has been resolved; the full update timeline is below.

Started
Jan 04, 2025, 06:58 PM UTC
Resolved
Jan 04, 2025, 07:11 PM UTC
Duration
12m
Detected by Pingoru
Jan 04, 2025, 06:58 PM UTC

Affected components

CarePort Referral Management

Update timeline

  1. investigating Jan 04, 2025, 06:58 PM UTC

    WellSky is investigating an issue causing degraded system performance and clients may have trouble logging into accounts or loading pages. Next Update - within 30 minutes

  2. resolved Jan 04, 2025, 07:11 PM UTC

    This issue is now resolved. If you believe that you are still experiencing issues related to this, please contact our Support team.