WellSky experienced a minor incident on January 23, 2025 affecting CarePort Care Management and CarePort Referral Management and 1 more component, lasting 10m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jan 23, 2025, 08:52 PM UTC
WellSky is investigating an issue that may impact some clients. For further details and updates, including the final resolution, please visit our status page at https://status.cn.wellsky.com. Thank you for your patience while we work to determine the scope and impact of this issue, and to restore full functionality. Next Update - Posted to the Status Page within 30 minutes
- investigating Jan 23, 2025, 08:53 PM UTC
We are continuing to investigate this issue.
- resolved Jan 23, 2025, 09:03 PM UTC
WellSky investigated an error causing a delay in referrals being sent in real time. This issue is now resolved. If you believe that you are still experiencing issues related to this, please contact our Support team.