WellSky experienced a minor incident on May 7, 2025 affecting CarePort Discharge and CarePort Intake, lasting 23m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating May 07, 2025, 07:49 PM UTC
WellSky is investigating an issue that may impact some clients. For further details and updates, including the final resolution, please visit our status page at https://status.cn.wellsky.com. Thank you for your patience while we work to determine the scope and impact of this issue, and to restore full functionality. Next Update - Posted to the Status Page within 30 minutes
- investigating May 07, 2025, 07:56 PM UTC
The Solution is currently unavailable and we are working to restore service. Next Update - within 30 minutes
- investigating May 07, 2025, 08:06 PM UTC
WellSky is investigating an issue causing Inbound and Outbound VPN connections to be idle for some users. Next Update - within 30 minutes
- resolved May 07, 2025, 08:12 PM UTC
This issue is now resolved. If you believe that you are still experiencing issues related to this, please contact our Support team.