Webflow incident

[RESOLVED] Reports of issues accessing Webflow Canvas via Client Seats

Minor Resolved View vendor source →

Webflow experienced a minor incident on April 1, 2026 affecting Webflow Canvas, lasting 1h 8m. The incident has been resolved; the full update timeline is below.

Started
Apr 01, 2026, 01:43 PM UTC
Resolved
Apr 01, 2026, 02:51 PM UTC
Duration
1h 8m
Detected by Pingoru
Apr 01, 2026, 01:43 PM UTC

Affected components

Webflow Canvas

Update timeline

  1. investigating Apr 01, 2026, 01:43 PM UTC

    We’re investigating reports of authorization errors when accessing the Webflow Canvas using Client seats. Our team is actively investigating and will share another update as soon as we have another update to share.

  2. identified Apr 01, 2026, 01:59 PM UTC

    We have identified the root cause of this behavior and are actively working to implement a fix as soon as possible.

  3. monitoring Apr 01, 2026, 02:13 PM UTC

    A fix has been implemented for the issue impacting some customers with a Client seat role who were unable to access Webflow Canvas. We are seeing recovery and are continuing to monitor the situation closely to ensure stability.

  4. monitoring Apr 01, 2026, 02:14 PM UTC

    We are continuing to monitor for any further issues.

  5. resolved Apr 01, 2026, 02:51 PM UTC

    This incident has been resolved.