WebEx incident

Webex Contact Center: Some users may experience dead air or one-way audio

Minor Resolved View vendor source →

WebEx experienced a minor incident on September 30, 2026, lasting —. The incident has been resolved; the full update timeline is below.

Started
Sep 30, 2026, 06:25 AM UTC
Resolved
Sep 30, 2026, 06:25 AM UTC
Duration
—
Detected by Pingoru
Sep 30, 2026, 06:25 AM UTC

Update timeline

  1. monitoring Sep 30, 2026, 03:15 AM UTC

    Component Status: Commercial / Webex Contact Center - EMEA - degraded_performance Commercial / Webex Contact Center - ANZ - degraded_performance Regions: EMEA, ANZ investigating - Engineering is investigating an issue that may cause some users in the EU and ANZ regions to experience failures with call delivery. Affected users may experience dead air or one-way audio when making calls. We will continue to monitor the situation closely and provide the next update in one hour or sooner should significant progress occur. We are working to restore the service and apologize for any inconvenience this may cause. Sep 30, 03:15 UTC