WebEx incident

Webex Calling: Some users in the US region may experience one-way audio for PSTN calls

Minor Resolved View vendor source →

WebEx experienced a minor incident on August 7, 2026, lasting —. The incident has been resolved; the full update timeline is below.

Started
Aug 07, 2026, 03:43 PM UTC
Resolved
Aug 07, 2026, 03:43 PM UTC
Duration
—
Detected by Pingoru
Aug 07, 2026, 03:43 PM UTC

Update timeline

  1. monitoring Aug 07, 2026, 02:57 PM UTC

    Component Status: Commercial / Webex Calling - N. America (West) - degraded_performance Commercial / Webex Calling - N. America (East) - degraded_performance Regions: N. America (West), N. America (East) investigating - Engineering is investigating an issue impacting Webex Calling for users in the US region. Affected users may experience complete loss of media or one-way audio for PSTN calls. We will provide the next update in one hour or sooner if new information becomes available. We are working to restore services as quickly as possible and apologize for the inconvenience this may cause. Aug 7, 14:57 UTC