WebEx incident

Webex Control Hub: Some users are not receiving password reset emails

Minor Resolved View vendor source →

WebEx experienced a minor incident on August 4, 2026, lasting —. The incident has been resolved; the full update timeline is below.

Started
Aug 04, 2026, 06:11 PM UTC
Resolved
Aug 04, 2026, 06:11 PM UTC
Duration
—
Detected by Pingoru
Aug 04, 2026, 06:11 PM UTC

Update timeline

  1. monitoring Aug 04, 2026, 04:44 PM UTC

    Component Status: Government / Webex Meetings - N. America (West) - degraded_performance Government / Webex Meetings - N. America (East) - degraded_performance Government / Webex Control Hub - N. America (West) - degraded_performance Government / Webex Control Hub - N. America (East) - degraded_performance Regions: N. America (West), N. America (East) investigating - Engineering is currently investigating an issue affecting the delivery of password reset emails for some users. This is impacting the delivery of password reset emails for Webex Control Hub and Webex Meetings. We will provide the next update in one hour or sooner if new information becomes available. We are working to restore service and apologize for any inconvenience this may cause. Aug 4, 16:44 UTC