WebEx incident
Webex Dedicated Instance: Service degradation due to connectivity issues between London and Amsterdam data centers
WebEx experienced a minor incident on July 9, 2026, lasting —. The incident has been resolved; the full update timeline is below.
Update timeline
- monitoring Jul 09, 2026, 04:09 AM UTC
Component Status: Commercial / Webex Contact Center - EMEA - degraded_performance Regions: EMEA investigating - Engineering has identified and is investigating an issue that may cause users in the EU region to experience phone registration failures, with some users also encountering intermittent device provisioning failures. We are working towards service restoration and apologize for any inconvenience this may cause. Jul 9, 04:09 UTC