WebEx incident

Webex App: Newly created users may be unable to login to the Webex App

Minor Resolved View vendor source →

WebEx experienced a minor incident on April 24, 2026, lasting —. The incident has been resolved; the full update timeline is below.

Started
Apr 24, 2026, 02:10 AM UTC
Resolved
Apr 24, 2026, 02:10 AM UTC
Duration
—
Detected by Pingoru
Apr 24, 2026, 02:10 AM UTC

Update timeline

  1. monitoring Apr 23, 2026, 04:41 PM UTC

    Component Status: Government / Webex App - N. America (West) - degraded_performance Government / Webex App - N. America (East) - degraded_performance Regions: N. America (West), N. America (East) investigating - Engineering is investigating a login issue affecting newly created users on Webex App version 46.4. As a temporary workaround, affected customers may use version 46.3. We are working to restore services as quickly as possible and apologize for any inconvenience this may cause. Apr 23, 16:41 UTC