WebEx incident

Webex Contact Center: Agent call delivery and call control operations are currently degraded

Minor Resolved View vendor source →

WebEx experienced a minor incident on May 22, 2026, lasting —. The incident has been resolved; the full update timeline is below.

Started
May 22, 2026, 03:00 AM UTC
Resolved
May 22, 2026, 03:00 AM UTC
Duration
—
Detected by Pingoru
May 22, 2026, 03:00 AM UTC

Update timeline

  1. monitoring May 22, 2026, 01:59 AM UTC

    Component Status: Commercial / Webex Contact Center - N. America (West) - degraded_performance Commercial / Webex Contact Center - N. America (East) - degraded_performance Regions: N. America (West), N. America (East) investigating - Engineering is investigating an issue that is causing agents to experience disruptions to call delivery and call control operations. We are working towards service restoration and apologize for any inconvenience this may cause. May 22, 01:59 UTC