WebEx incident

Developer API: Meeting Quality data not available for some administrators using API

Minor Resolved View vendor source →

WebEx experienced a minor incident on May 20, 2026, lasting —. The incident has been resolved; the full update timeline is below.

Started
May 20, 2026, 04:38 AM UTC
Resolved
May 20, 2026, 04:38 AM UTC
Duration
—
Detected by Pingoru
May 20, 2026, 04:38 AM UTC

Update timeline

  1. monitoring May 19, 2026, 07:58 PM UTC

    Component Status: Government / Webex Control Hub - N. America (West) - degraded_performance Government / Webex Control Hub - N. America (East) - degraded_performance Regions: N. America (East), N. America (West) investigating - Engineering is investigating an issue preventing some administrators from accessing meeting quality data using the API or in Webex Control Hub. We are working towards restoring services and apologize for the inconvenience this may cause. May 19, 19:59 UTC