WebEx incident

Webex Contact Center: Some users in the US region may experience errors when attempting to access real-time reports and dashboard visualizations within the Analyzer UI

Minor Resolved View vendor source →

WebEx experienced a minor incident on May 19, 2026, lasting —. The incident has been resolved; the full update timeline is below.

Started
May 19, 2026, 12:20 PM UTC
Resolved
May 19, 2026, 12:20 PM UTC
Duration
—
Detected by Pingoru
May 19, 2026, 12:20 PM UTC

Update timeline

  1. monitoring May 19, 2026, 11:54 AM UTC

    Component Status: Commercial / Webex Contact Center - N. America (West) - major_outage Commercial / Webex Contact Center - N. America (East) - major_outage Regions: N. America (West), N. America (East) investigating - Engineering is investigating an issue where some Webex Contact Center users in the US region may experience errors when accessing real-time reports and dashboard visualizations within the Analyzer UI. We are working to restore the service and apologize for any inconvenience this may cause. May 19, 11:54 UTC