WebEx incident

Cisco BroadCloud: Customers are unable to load Calling Analytics within the Rialto portal

Minor Ongoing View vendor source →

WebEx is currently experiencing a minor incident, which began 13 min ago. The vendor's full update timeline is below.

Started
May 12, 2026, 07:09 PM UTC
Resolved
Ongoing
Duration
● 12m
Detected by Pingoru
May 12, 2026, 07:09 PM UTC

Update timeline

  1. monitoring May 12, 2026, 05:39 PM UTC

    Component Status: Commercial / Cisco BroadCloud - N. America (West) - degraded_performance Commercial / Cisco BroadCloud - N. America (East) - degraded_performance Regions: N. America (West), N. America (East) investigating - Engineering is investigating an issue where some customers are unable to load Calling Analytics within the Rialto portal. This issue is impacting customers in the US region. We are working to restore the service and apologize for any inconvenience caused. May 12, 17:39 UTC