Resolved after 1 day, affecting Production: API, on July 1, 2024.
We have identified and resolved the issue with our database causing queries to fail or take a long time to complete.
Affected components
Update timeline
- investigating Jul 01, 2024, 09:28 AM UTC
We are currently experiencing issues with requests failing or taking a long time to complete. We are investigating and will provide an update shortly.
- monitoring Jul 01, 2024, 12:29 PM UTC
We have now identified the issue and have put a temporary remediation in place. We are continuing to investigate and we will publish an update as soon as we have identified the root cause and the solution.
- monitoring Jul 01, 2024, 12:29 PM UTC
We are continuing to monitor for any further issues.
- resolved Jul 02, 2024, 09:57 AM UTC
We have identified and resolved the issue with our database causing queries to fail or take a long time to complete.
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