WealthKernel experienced a major incident on September 1, 2026 affecting Sandbox: Dashboard and Sandbox: API and 1 more component, lasting 4h 6m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Sep 01, 2026, 10:04 AM UTC
We are currently investigating an outage in our sandbox environment. Our sandbox APIs, authentication and dashboard are currently unavailable.
- identified Sep 01, 2026, 11:30 AM UTC
The issue has been identified and a fix has been implemented. This may take some time to take effect.
- monitoring Sep 01, 2026, 11:45 AM UTC
The fix has been applied and our sandbox services are recovering. Please note that it may still take some time before they are available.
- resolved Sep 01, 2026, 02:11 PM UTC
An erroneous DNS change meant that our sandbox services were temporarily unavailable. This has now been resolved and the fix should have taken effect for most clients. DNS caching may mean that some clients may still be unable to resolve wealthkernel.io URLs.