WealthKernel incident

Degraded connectivity

Resolved after 12 hours 28 minutes, affecting Production: Dashboard and Production: API and 1 more, on July 30, 2024.

monitoring Jul 30, 2024, 06:25 PM UTC

We are continuing to monitor for any further issues.

Started
Jul 30, 2024, 12:03 PM UTC
Resolved
Jul 31, 2024, 12:32 AM UTC
Duration
12h 28m
Detected by Pingoru
Jul 30, 2024, 12:03 PM UTC

Affected components

Production: DashboardProduction: APIProduction: AuthSandbox: DashboardSandbox: APISandbox: Auth

Update timeline

  1. investigating Jul 30, 2024, 12:03 PM UTC

    We are currently investigating reports of issues with connectivity to our platform.

  2. monitoring Jul 30, 2024, 06:24 PM UTC

    The root cause has been identified as global outage to Microsoft's Azure Front Door service. The issue has now been reported as resolved and our monitoring systems confirm that connectivity has been restored. We will continue to monitor our systems to ensure no further issues are present.

  3. monitoring Jul 30, 2024, 06:25 PM UTC

    We are continuing to monitor for any further issues.

  4. resolved Jul 31, 2024, 12:32 AM UTC

    This incident has been resolved.

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