WatchGuard incident
2026-07-06 - Global - Firmware upgrade not visible
WatchGuard experienced a minor incident on July 6, 2026 affecting Firebox Configuration:::AMER and Firebox Configuration:::EMEA and 1 more component, lasting 1h 48m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jul 06, 2026, 05:12 PM UTC
We're investigating errors when viewing firmware upgrade details. Once we determine the impact and scale of these errors, we'll post our next update in 30 minutes, if not sooner.
- investigating Jul 06, 2026, 05:41 PM UTC
We continue to investigate errors when viewing firmware upgrade details and will post our next update in 30 minutes if not sooner.
- identified Jul 06, 2026, 06:04 PM UTC
We continue to work on errors when viewing firmware upgrade details and have identified the issue. Our teams are working to restore normal operations and we apologize for the impact this event has caused. We'll post our next update in 30 minutes, if not sooner.
- monitoring Jul 06, 2026, 06:31 PM UTC
Our systems show errors when viewing firmware upgrade details are returning to normal and we're monitoring to ensure system stability. We'll post our next update in 30 minutes, if not sooner.
- resolved Jul 06, 2026, 07:00 PM UTC
We are no longer experiencing errors when viewing firmware upgrade details and this event is now resolved. The system is operating normally at this time.