WatchGuard incident
2025-12-03 - AMER - WatchGuard Cloud Operator Administration Issues
WatchGuard experienced a minor incident on December 3, 2025 affecting Operator Administration:::AMER, lasting 2h 31m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Dec 03, 2025, 11:58 AM UTC
We're investigating alerts on Watchguard Cloud Operator Administration service. Once we determine the impact and scale of these errors we'll post our next update in 60 minutes, if not sooner.
- identified Dec 03, 2025, 01:01 PM UTC
We continue to work on alerts on Watchguard Cloud Operator Administration service and have identified the issue. Our teams are working to restore normal operations and we apologize for the impact this event has caused. We'll post our next update in 60 minutes, if not sooner.
- monitoring Dec 03, 2025, 01:07 PM UTC
Our systems show alerts on WatchGuard Cloud Operator Administration service are returning to normal and we're monitoring to ensure system stability. We'll post our next update in 30 minutes, if not sooner.
- resolved Dec 03, 2025, 02:30 PM UTC
We are no longer experiencing alerts on WatchGuard Cloud Operator Administration service and this incident is now resolved. The service is operating normally at this time.