WatchGuard incident
2026-10-07 - GLOBAL - Issues with new products activations
WatchGuard experienced a minor incident on October 7, 2026 affecting Activations:::CORE, lasting 42m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Oct 07, 2026, 09:58 AM UTC
We're investigating reports of issues with new product activations. We'll post our next update in 30m, if not sooner.
- identified Oct 07, 2026, 10:02 AM UTC
We continue to work on a service degradation with new product activations and have identified the issue. Our teams are working to restore normal operations. We'll post our next update in 30 minutes, if not sooner.
- monitoring Oct 07, 2026, 10:11 AM UTC
A fix has been implemented and we're no longer experiencing issues with new product activations. We will continue monitoring to ensure system stability. We will post our next update in 30 minutes, if not sooner.
- resolved Oct 07, 2026, 10:41 AM UTC
We are no longer experiencing issues with new product activations and this incident is now resolved. The services are operating normally at this time. We apologize for any inconveniences this event may have caused to you or your customers.