WatchGuard incident
2026-01-06 - GLOBAL- WatchGuard Cloud Operator Administration Issues
WatchGuard experienced a minor incident on January 6, 2026 affecting Operator Administration:::AMER and Operator Administration:::EMEA and 1 more component, lasting 2h 15m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jan 06, 2026, 06:32 AM UTC
We're investigating alerts on Watchguard Cloud Operator Administration service. Once we determine the impact and scale of these errors we'll post our next update in 60 minutes, if not sooner.
- identified Jan 06, 2026, 07:00 AM UTC
We have identified the issue in WatchGuard Cloud Operator Administration service. Our teams are working to fix a configuration issue and restore normal operations. We apologize for the impact this event has caused. We'll post our next update in 30 minutes, if not sooner.
- identified Jan 06, 2026, 07:47 AM UTC
Our team continue to work on restoring normal operations in Watchguard Cloud Operator Administration service. We apologize for the impact this event has caused. We'll post our next update in 60 minutes, if not sooner.
- monitoring Jan 06, 2026, 08:16 AM UTC
Our WatchGuard Cloud Operator Administration service is returning to normal and we're monitoring to ensure system stability. We'll post our next update in 30 minutes, if not sooner.
- resolved Jan 06, 2026, 08:48 AM UTC
We are no longer experiencing problems on WatchGuard Cloud Operator Administration service and this incident is now resolved. The service system is operating normally at this time.