WatchGuard incident

2026-03-05 - AMER - ThreatSync and MDR Ingestion Delay

Minor Resolved View vendor source →
Started
Mar 05, 2026, 01:34 PM UTC
Resolved
Mar 05, 2026, 08:15 PM UTC
Duration
6h 40m
Detected by Pingoru
Mar 05, 2026, 01:34 PM UTC

Affected components

Incident Persistence:::AMER

Update timeline

  1. investigating Mar 05, 2026, 01:34 PM UTC

    We are investigating new delays in ThreatSync ingestion, which is also impacting MDR ingestion. MDR relies on ThreatSync for the following data sources: - Firebox - AuthPoint - NDR We'll post our next update within an hour.

  2. investigating Mar 05, 2026, 02:37 PM UTC

    We are still working hard to resolve this event. Please check back in 2 hours for updates. Thanks for your patience.

  3. identified Mar 05, 2026, 04:35 PM UTC

    We have identified the issue and are working to resolve it. We will post out next update within three hours.

  4. monitoring Mar 05, 2026, 06:26 PM UTC

    We have resolved the issue and are now monitoring our systems as they return to normal operation. We will post our next update within three hours.

  5. resolved Mar 05, 2026, 08:15 PM UTC

    All systems have returned to normal operation. This is now resolved. Thank you for your patience.

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