WatchGuard incident
2026-03-05 - AMER - ThreatSync and MDR Ingestion Delay
WatchGuard experienced a minor incident on March 5, 2026 affecting Incident Persistence:::AMER, lasting 6h 40m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Mar 05, 2026, 01:34 PM UTC
We are investigating new delays in ThreatSync ingestion, which is also impacting MDR ingestion. MDR relies on ThreatSync for the following data sources: - Firebox - AuthPoint - NDR We'll post our next update within an hour.
- investigating Mar 05, 2026, 02:37 PM UTC
We are still working hard to resolve this event. Please check back in 2 hours for updates. Thanks for your patience.
- identified Mar 05, 2026, 04:35 PM UTC
We have identified the issue and are working to resolve it. We will post out next update within three hours.
- monitoring Mar 05, 2026, 06:26 PM UTC
We have resolved the issue and are now monitoring our systems as they return to normal operation. We will post our next update within three hours.
- resolved Mar 05, 2026, 08:15 PM UTC
All systems have returned to normal operation. This is now resolved. Thank you for your patience.